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General Terms & Conditions

Following terms & conditions are valid from 
February 24, 2023
 to 

1.   Definition of terms

For the purposes of these General Terms and Conditions:

BeRider Application” means the BeRider mobile application, allowing its users to enter into lease agreements for the means of transport provided by the BeRider Application operator.

Citymove Application” means the Citymove mobile application, allowing its Users: (i) to enter into Partial Agreements on the basis of an order, and (ii) unless otherwise stated for the respective Partner Service, also pay the operators of Partner Applications a remuneration for the provision of their services.

"HoppyGo Application" means the HoppyGo mobile application that allows its users to enter into lease agreements for vehicles provided by other HoppyGo users. 

 “PRE charging stations Application” means a web interface enabling online payment payments for recharging within the network of charging stations of Pražská energetika, a.s.. 

“Rekola Application” means the Rekola mobile application, allowing its users to enter into lease agreements for the means of transport provided by the Rekola Application operator.

“Nextbike Application” means the Nextbike mobile application, allowing its users to enter into lease agreements for the means of transport provided by the Nextbike Application operator.

“Mr. Parkit Application” means the Mr.Parkit Application that enables its users to reserve parking and pay online parking fees in some private car parks operated by commercial entities. 

Partial Agreement” means an agreement for the provision of the Partner Service concluded between the respective Partner Application operator and the User through the Citymove Application based on an individual order of the Services of the Partner Application operator.

"Other Integrated Applications" means mobile applications that are integrated into Citymove at a level where the services provided through such applications can only be used by logging in to the applications themselves referred to by Citymove. 

Terms and Conditions” means these General Terms and Conditions for the use of the Citymove Application.

Partner Application” means BeRider Application, PRE charging stations Application, Rekola Application, Nextbike Application, Mr. Parkit Application, either individually or together.

Partner Service” means BeRider Service, HoppyGo Service, PRE charging stations service, Rekola Service, Nextbike Service, Mr. Parkit service or TSK Service.

Service” means the performance of ŠAX consisting of granting a license to use the Citymove Application under which the User is entitled to use the Citymove Application, in particular for the purpose of (i) seeking an offer of services provided by the operators of Partner and Other Integrated Application, (ii) placing orders of (reserving) the Partner Services and / or conclusion of the Partial Agreement and, if applicable, (iii) payments for individual services under the Partial Agreement to the account of the Partner Application operators.

BeRider Service” means the services provided to users of the BeRider Application, in particular the lease agreements for the means of transport.

HoppyGo Service” means the services that are provided to users of the HoppyGo Application, in particular the vehicle rental service. 

Online Parking Payment Service” means the services provided to users of the Citymove App, in particular the service consisting in payment for parking in paid parking zones managed by TSK and payment for this service via an integrated payment gateway.

Public transport ticketing Service” means the services provided to users of public transport in city of Prague, consisting mainly in sales of public transport tickets and in online payment via integrated payment gateway.

PRE charging stations Service” means the services provided to users of Pražská energetika, a.s., consisting mainly in displaying the network of charging stations and in online payment via a web interface using charging stations. 

“Rekola Service” means the services that are provided to users of the Rekola Application, in particular the bike rental service.  

“Nextbike Service” means the services that are provided to users of the Nextbike Application, in particular the bike rental service.  

“Mr. Parkit Service” means the services that are provided to users of the Mr. Parkit Application, in particular the online Parking reservation and payment service at some private car parks operated by commercial entities.  

Service Agreement” means an agreement concluded by means of distant communication through the Citymove Application interface between the Parties, the subject of which is the provision of the Service to the User.

Parties” means ŠAX and the User.

ŠAX” means Škoda X s.r.o., Company ID: 05976359, with its registered office at  Želetavská 1525/1, Praha 4 – Michle, 140 00, registered in the Commercial Register maintained by the Municipal Court in Prague under File No. C 274001.

User” means anyone who uses the Service or otherwise enters into legal relationships with ŠAX through the Citymove Application.

 

2. Introductory provisions

2.1       These Terms and Conditions regulate the rights and obligations of ŠAX and Users based on the Service Agreement concluded through the Citymove Application.

2.2       These Terms and Conditions become an integral part of each Service Agreement.

2.3       The User acknowledges and agrees to the use of means of distant communication when concluding the Service Agreement and the Partial Agreements. The costs incurred by the User within using the means of distant communication in connection with the conclusion of the Service Agreement and the Partial Agreements shall be borne by the User himself. Acceptance of an offer shall not be established if the offer is accepted with an amendment or a deviation.

2.4       The Service Agreement and the Partial Agreement may be concluded through the Citymove Application in Czech or English.

 

3. User Registration

3.1       The condition for the conclusion of the Service Agreement and use of the Service shall be the creation of a user account, i.e. the registration of the User through the Citymove Application interface.

3.2       Registration shall be performed by submitting a registration form in which the User expresses his consent to these Terms and Conditions. The User may use his Facebook account, his Google account, his Apple ID account or his Škoda ID account for the registration, or he can fill in the registration form, including the username and password.

3.3       In connection with the provision of the Service, ŠAX shall be entitled at any time in the future to require further information about the User if required for legal reasons. ŠAX shall be entitled to block the user account and withdraw from the Service Agreement if the requested data are not provided. ŠAX considers the data filled-in by the User to be correct. The User may modify the data provided to ŠAX in connection with the provision of the Service at any time through the Citymove Application.

3.4       Registration shall be completed by setting up a user account. The Service Agreement shall be concluded by completing the registration of the User. ŠAX shall send a confirmation of registration, username and wording of the Terms and Conditions on the date of conclusion of the Service Agreement in the .pdf format to the e-mail address of the User specified in the registration form.

3.5       By registering, the User declares and undertakes:

(a)     to have full legal capacity,

(b)    not to use the Citymove Application in violation of law,

(c)     that he has thoroughly read and understood these Terms and Conditions prior to using the Citymove Application,

(d)    to ensure confidentiality and do not misuse the identification information and passwords necessary to log in the User and to access the Citymove Application, in particular to not disclose such identification information and passwords to any third party,

(e)     not to misuse, block, modify or otherwise alter any part of the Citymove Application, or even attempt to compromise the stability, operation or data of the Citymove Application,

(f)     to respect the rights of ŠAX and third parties when using the Citymove Application, in particular when dealing with intellectual property rights,

(g)    that he understood the principles of providing the Service under these Terms and Conditions and is aware that under Article 4.5 and Article 4.6 of these Terms and Conditions, ŠAX shall not be liable for any defects of performance under the Partial Agreements or for damage incurred in connection with the Partial Agreements.

3.6       If the User breaches any of its obligations contained in Article 3.5 of these Terms and Conditions, ŠAX shall be entitled to withdraw from the Service Agreement.

 

4. Conclusion and performance of the Partial Agreements

4.1       In order to be able to use any of the Partner Applications through the Citymove Application, the User shall (i) have an account to use the relevant Partner Application, (ii) log into that account through the Citymove Application, (iii) express agreement with the terms and conditions of the relevant operator, including any instructions and consents regarding the processing of personal data of the relevant Partner Application.

4.2       ŠAX undertakes to allow the User, after fulfilling the conditions specified in Article 4.1 of these Terms and Conditions, to search for information about the Partner Services, place orders of (reserve) the Partner Services through the Citymove Application and / or conclude agreements with the Partner Application operators about the provision of Partner Services, as well as pay the remuneration for the Partner Services to the account of the Partner Application operators according to the agreed Partial Agreement, unless stipulated otherwise for the respective Partner Service.

4.3       The Partial Agreement shall be concluded at the moment of confirmation of an order of the User by the relevant Partner Application operator through the Citymove Application. The Citymove Application provides the User with the ability to review and change the data entered during the creation of the service order until the order is sent to the operator of the relevant Partner Application. 

4.4       The User acknowledges that by entering into the Partial Agreement, the User enters into a direct (legally binding) contractual relationship with the relevant Partner Application operator from whom he orders the relevant service. The User expressly acknowledges that ŠAX acts solely as an intermediary between the User and the Partner Application operator and that ŠAX shall transmit the order information to the relevant Partner Application operator and send the order confirmation to the User on the behalf of the relevant operator.

4.5       The relevant Partner Application operator shall be fully responsible for providing the performance agreed in the Partial Agreement. In the event of failure to provide the agreed performance or the provision of defective performance, the User is obliged to exercise his rights directly with the relevant Partner Application operator. The User acknowledges that ŠAX shall not be responsible for providing the performance agreed in the Partial Agreements, as ŠAX is not a party to the Partial Agreement.

4.6       Responsibility for any harm caused to the User in connection with the performance of the Partial Agreement shall lie solely with the relevant Partner Application operator. The User acknowledges that ŠAX is not liable for any harm caused to the User in connection with the performance of the Partial Agreement, as ŠAX is not a party to the Partial Agreement.

 

5. Terms of payment

5.1       The Service shall be provided to the User free of charge. Nonetheless, the User acknowledges that the Partial Agreement concluded with the Partner Application operator, the conclusion of which was intermediated as part of the provision of the Service, shall be for consideration and the User shall be obliged to pay the relevant Partner Application operator or a third party remuneration in the manner specified in this article of these Terms and Conditions. The User further acknowledges and agrees that a payment for the Public transport ticketing Service and payment for the TSK Service is facilitated by ŠAX via the payment gateway in the Citymove Application.

5.2       The amount of the remuneration that the User shall be obliged to pay for the performance provided under the Partial Agreement shall be always determined by the terms and conditions of the relevant Partner Application operator. The Partner Application operator shall be responsible for the correctness of the prices for performance under the Partial Agreements, which are displayed in the Citymove Application.

5.3       Payments for the use of the Public Transport Ticketing Service shall be made prior to the issuance of a public transport ticket and shall be made cashless via an integrated payment gateway.

5.4       Payments for the use of the TSK Service shall be made prior to the provision of the TSK Service non-cash, directly through the payment gateway. 

5.5       Payments for the use of the BeRider  will be made in accordance with the BeRider General Terms and Conditions

5.6       Payments for the use of the Rekola Service will be made in accordance with the General Terms and Conditions of Rekola.

5.7       Payments for the use of the Nextbike Service will be made in accordance with the General Terms and Conditions of Nextbike.

5.8       Payments for the use of the Mr.Parkit Service will be made in accordance with the General Terms and Conditions of Mr.Parkit

5.9       Payments for using the HoppyGo Service will be made in accordance with the HoppyGo General Terms and Conditions.

5.10    Payments for the use of the PRE charging stations Service will be made in accordance with the General Terms and Conditions of the PRE Service.

5.11    The invoice for the performance paid through the integrated payment gateway will be delivered to the User in electronic form to the e-mail assigned to the User's user account in the Citymove Application.

5.12     The invoice for the performance provided under each individual Partial Agreement, issued by the operator of the respective Partner Application, will be delivered to the User in electronic form to the e-mail address provided by the User as his/her contact e-mail for the purpose of using the respective Partner Service.

5.13    The Citymove Application allows the User to display an overview of the services of that the User has ordered directly through the Citymove Application and the payments made by the User for the services through integrated payment gateway.

6. License

6.1       The license of the User to use the Citymove Application is free of charge, non-exclusive, territorially unlimited, and time-limited for the duration of the Service Agreement. This license shall not be transferable and assignable to a third party.

6.2       The User shall not be entitled to sell, license, lease, assign or make available the Citymove Application to third parties.

6.3       All rights to the content of the Citymove Application (including name, codes, trademarks, software, videos, images, graphics, sounds, etc.) and any parts thereof shall be the sole property of ŠAX or the contracting partner of ŠAX that has been licensed ŠAX to use them.

6.4       The User shall be obliged to use the Citymove Application exclusively in a manner corresponding to these Terms and Conditions and for the purpose of using the Service. The User shall not be authorized to grant licenses, sub-licenses, copy, modify or create collective or derivative works from the Citymove Application. The User shall not reverse engineer, decompile, or otherwise attempt to extract the source code of the Citymove Application or any part thereof. The User shall not in any way obtain or attempt to obtain any copies of the work (not even for personal use), any materials or information relating to the Citymove Application that is not or have not been made publicly available or provided through servers operated by ŠAX.

6.5       The User shall be obliged to use the Citymove Application solely for personal, non-commercial purposes.

 

7. Availability and Maintenance of the Citymove Application

7.1       ŠAX shall not be required to ensure the continued and uninterrupted availability of the Citymove Application.

7.2       The Citymove Application is compatible with Android version 6 and above and iOS version 11 and above. The User shall be connected to the Internet for the Citymove Application to work properly, in the case of mobile Internet a connection with a speed of at least 3G is required. The download of the application is not limited geographically. The use of the Citymove Application is remotely monitored through fully anonymized Firebase Analytics tools.

7.3       To address technical issues that make it impossible or difficult to use the Citymove Application properly, the Users may contact the Citymove Application support either directly through the Citymove Application or by email support@citymove.app.

7.4       ŠAX shall not be responsible for any technical failure of the server caused by no fault of ŠAX. ŠAX shall be obliged to make every effort to ensure that in case of a technical failure, the Service becomes operational as soon as possible. Furthermore, ŠAX does not provide any guarantees regarding the functionality, quality, content, availability or performance of the Service and is not liable for any damage or injury (including lost profits or other claims) that may arise to the User in connection with the use of the Service.

 

8. Delivery

8.1       The User shall be entitled at any time in connection with the performance of the Service Agreement to contact ŠAX, or to deliver documents to ŠAX, using the following contact details:

Škoda X s.r.o.

Delivery address:  Želetavská 1525/1, Praha 4 – Michle, 140 00

Contact form at https://www.citymove.app/ 

E-mail: support@citymove.app 

8.2       By concluding the Service Agreement, the User declares and agrees that ŠAX may contact him or deliver documents at any time in connection with the fulfillment of the Service Agreement to the email specified by the User as his contact email for the use of the Citymove Application.

 

9. Withdrawal from the contract

9.1       The User shall be entitled to withdraw from the Service Agreement at any time without giving any reason. The User shall be entitled to withdraw from the Service Agreement by uninstalling the Citymove Application. This shall be without prejudice to the statutory right of the User to withdraw from the Service Agreement also by sending a model notice of withdrawal from the Service Agreement, which forms Annex 1 to these Terms and Conditions. The legal relations of the User towards the Partner Applications operators shall not be affected by the withdrawal from the Service Agreement.

9.2       In the event that the User breaches any obligation stipulated by law or the Service Agreement, ŠAX has the right to restrict the User from using the Service and / or withdraw from the Service Agreement.

9.3       ŠAX shall be entitled to terminate the Service Agreement at any time due to the termination or limitation of the operation of the Citymove Application, the notice period shall be two weeks starting on the first day following the day on which the termination notice was delivered to the User.

 

10. Alternative dispute resolution

10.1    In the event of a dispute between the User and ŠAX arising from the Service Agreement that cannot be settled amicably, the User may file a proposal to alternative dispute resolution of such a dispute to a designated alternative dispute resolution body: Czech Trade Inspection, seated at Štěpánská 15, 120 00 Prague 2, Czech Republic, email: adr@coi.cz, web: adr.coi.cz. The user may also use the online dispute resolution platform set up by the European Commission at http://ec.europa.eu/consumers/odr/.

10.2    The User is entitled to resolve disputes of the User with the Partner Application operators in the manner specified in the terms and conditions of the respective Partner Application operators.

 

11. Final provisions

11.1    The Parties agree that all legal relationships arising out of the Service Agreement shall be governed by Czech law.

11.2    In cases where communication in writing is required by law, the Service Agreement or these Terms and Conditions, it shall be sufficient to send a message by e-mail or other electronic means of communication that do not raise doubts about the content of the message and its sender.

11.3    If any provision of these Terms and Conditions is invalid or ineffective or inapplicable, or becomes such, the such provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness or inapplicability of one provision shall not affect the validity of the other provisions. Changes and amendments to the Service Agreement or these Terms and Conditions require a written form.

11.4    The wording of these Terms and Conditions may be changed or supplemented by ŠAX. ŠAX shall be obliged to notify the User of changes to the Terms and Conditions by e-mail to the address specified in the user account at least 15 days before the change becomes effective. The User shall be entitled to reject the change and terminate the Service Agreement in writing within 10 days of receiving notice of a change to the Terms and Conditions, and the notice period is two weeks starting on the first day following the day the notice of termination was delivered to ŠAX. If the User does not terminate the agreement within the stipulated period, it shall be considered that he agrees to the change of these Terms and Conditions.


Annex No. 1: Model notice of withdrawal

  • Addressee: Škoda X s.r.o., Company ID: 05976359, with its registered office at  Želetavská 1525/1, Praha 4 – Michle, 140 00, registered in the Commercial Register maintained by the Municipal Court in Prague under File No. C274001, electronic delivery is possible through the website https://www.citymove.app/ or to support@citymove.app
  • I hereby announce that I am withdrawing from the Citymove Service Agreement
  • Date of the order:
  • Name and surname of the User:
  • Address of the User:
  • Signature of the User: (only if this form is sent in paper form)
  • Date:

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