In case of troubles with your payment or access to a garage, please reach out to Mr. Parkit support at the email below. In case of troubles with the Citymove App (app freezeing or crashing), contact us.

Info about parking

How parking in Mr. Parkit garages works

First you need to reserve a parking place in a garage for a specific day and time. The shortest period you can reserve a place for is 12 hours (in some garages 6 hours), but you can leave any time within the 12 hours and even come back again as many times as you want. The price of parking in the garages for full 12 hours is usually lower than price of 4-5 hour parking on the street.

How to reserve and pay for a parking place

Choose in which garage you want to park in, tap "Reserve parking place and you will be redirected to Mr. Parkit website. Check the pre-filled information and fill in your phone number (the number you will be calling from to get in the garage) and your car's licence plate. You will be asked to pay for the reservation with your payment card or PayPal account. After payment you'll receive an SMS confirmation and email receipt with information about how to get to your parking spot.

How to access your reserved parking place

You will receive instructions about how to get to your parking place right after your successful payment. You will have a 24/7 access to your parking place. You can access your parking place in one of two ways:

  1. by calling a number which you will receive in your email (free of charge even for foreigners). Just make sure you'll be calling from the number you have submitted in the reservation form.
  2. by a receptionist at the garage entrance

The exact type of entrance of your garage will be mentioned in the parking instructions you'll receive in the email.

Other information

For more info about parking at Mr. Parkit garages please visit Mr. Parkit FAQs.

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Frequently asked questions

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